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Reporting a Claim

If you have just been in an accident, please allow us to tell you how sorry we are; the claims representatives and adjusters are licensed and trained to assist you in your time of need.  

It would be best if you did a few things to assure the best outcome for you, your family, and your property. So, here are a few tips and items we want you to be aware of: Report your accident as soon as possible, each insurance company will have a different claims process, and each will require a few of the same things. Our goal is to get you back on the road, and the claim adjusters will be a big part of doing that. 

Policy Number:  Your policy number will be located on your insurance ID Card for your Auto policy or at the top of your monthly statement. The policy number is made up of numbers and letters. Having your policy available is the quickest way to gather your policy information and process your claim.

Insurance Agency:  If you call direct or through the CompareAquote website, please provide the insurance provider our name; with this additional information, they will be able to recover any documents and other information we have on file about your policy and the accident.

Date of Incident:  The best time to file a claim is on the day of the accident; it will be fresh in your memory. If you cannot report the incident on the day of the event, please provide this information to the claim representative. The date and time of the event will allow the Claims Department to get an accurate picture with the details required. 

Location of Incident:  The Claims representative will require the exact location of the accident or event. Processing your claim will require every detail about the precise location of the accident. Details include cross streets, nearby businesses, and other landmarks that identify the site.

Vehicle Information:  The Claims Representative will ask many questions; one of the most important will be which vehicles were involved in the accident. Information about the vehicle you were driving and any vehicle information related to the other parties. It is an excellent practice to take note of the other vehicle involved, taking photos of anything about the event. Too many images are better than no photos; writing notes about the conditions of your surrounding will help gather your thoughts and help you recall anything out of the ordinary.

People Involved:  You will need to provide any persons involved in the accident or event in addition to yourself. They will request information that includes the other driver’s name, any passengers, or any other party involved in the event. The contact information of any witnesses will be helpful and will allow the insurance company to resolve your claim quickly.